Abiding by the
legislation of Islamic Republic of Iran especially in regard to tourism
industry.
Making
plans based on the Association's policies, considering that the agencies'
priority is to be active in inbound tourism according to the related
legislation.
Mutual understanding
and respect, and cooperation and consultation with the Board of Directors and
other members of the Association in order to resolve potential problems.
Attempt
to get information and update inbound tourism (based on international
standards)
Avoidance of
creating unhealthy competition and commitment to observe the price floor
announced by Iran Tour Operators Association which is decided and determined
through cooperation and consultation of the members.
Sincerity
in providing information and services- including the announcement of prices,
restrictions, services conditions in written contracts, and also announcing
itinerary to customers.
Active participation
in meetings for discussion and consultation in order to make collaborative
decisions at the request of the Board of Directors.
Participation
in regular, extra and urgent assemblies of Iran Tour Operators Association by
invitation.
Participation in
meetings, events and business trips at the discretion and invitation of the
Board of Directors.
Commitment
to enforce the enactments of the Assembly and the Board of Directors.
Commitment to pay
the Association the entrance and annual membership fees.
Responsiveness
to customer complaints (in case a complaint is received and followed up by the
Association, I am responsible to resolve it.)